Privacy Policy

Privacy Policy for Advanced Shine Ltd

Effective Date: 18 April 2025

Advanced Shine Ltd ("we", "us", or "our") is committed to safeguarding the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect and process the following information from you:

Contact Form: When you use the contact form on our website, we collect your first name, last name, email address, and any additional information you choose to provide, including location details and service requests.
Live Chat: Through our live chat function, we collect your name, email address, phone number, and the content of your message.
WhatsApp Communication: If you contact us via WhatsApp, we collect and store the phone number you use and any messages or information you share

2. How We Use Your Information

We use the information collected to:

Respond to your inquiries or requests.
Provide and manage cleaning services requested.
Communicate with you regarding scheduling, billing, or changes to services.
Improve our website, services, and customer interactions.
Comply with legal obligations.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. Your information may be shared with:

Our employees and authorized contractors, strictly for service delivery purposes.
Legal authorities or regulators if required by law.

4. Data Security

We employ appropriate security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

5. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

Request access to your personal data.
Request correction or deletion of your personal data.
Withdraw consent previously provided.
Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@advancedshine.com.

7. Third-Party Services

Our website may include links or functionalities provided by third parties (e.g., WhatsApp). We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

8. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review our policy periodically to stay informed about our data practices.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Advanced Shine Ltd
Email: info@advancedshine.com

Thank you for trusting Advanced Shine Ltd.